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1. 10 Days unconditional return
If for any reason you are not satisfied with your order, simply send it back to us within 10 Days from the goods received date. floridtech will be responsible for return shipping fees.
2. 20 Days conditional return – Goods accepts conditional return base on sign for receipt within 20 days.
This stage accepts the return base on: Both parties reach a consensus that the goods has built-in quality problems, the goods could be return within 20 days of the goods receipt date.
And buyer will be not responsible for return shipping fees. If only one party recognized the goods have quality problems, the solution should be negotiated by both sides.
Can`t returns the situation as follows:
Damage caused by user.
Damage caused by error operation by user, such as wrong storage, improper use and not use the product as the operating guidelines etc.
Damage caused by the fault of the third party.
Damage caused by earthquake, disaster, extreme climate and external factors such as force majeure.
Other situation that conform to non-quality problems.
As above conditions, floridtech will repair defective products and bear the cost of maintenance and replacement of parts. Buyers only need be responsible for return shipping fees. If only one side recognized the goods have no quality problems or products can`t be repaired, the solution should be negotiated by both sides.
More than 20 days since the goods receipt date, both sides recognized that the goods have any quality problems, floridtech will replacement same products. Remarks: No refund after 20 days.